Frequently Asked Questions

Question:I got an error message about my cookies not being enabled. What do I do?

Answer:

Microsoft Internet Explorer 5.x and above:
Open your browser. From the program menu, select Tools and then Internet Options. Click on the Security tab. Set Medium (or above) as the security level then click the Apply button. Alternately, in the Settings section, scroll down to the Cookies section, and under Allow per-session cookies (not stored) and Allow cookies that are stored on your computer, select either Prompt (which will present you with a dialog box every time a cookie is read from or written to your hard drive) or Enable (which will read from or write a cookie without user interaction). Press OK to close the Security Settings window, click Yes in the resulting warning box, and then click OK to save all changes and close the Internet Options window.

Netscape Communicator 4.x and above:
Open your browser. From the program menu, select Edit and then Preferences. Click on the Advanced heading of the Category tree. In the Cookies section, select the Accept all cookies radio button. If you would like to receive a warning before the browser writes a cookie to or reads a cookie from your hard drive, also select the Warn me before accepting a cookie check box. Click the OK button at the bottom to save these changes and close the Preferences window.

Microsoft Internet Explorer 4.x:
Open your browser. From the program menu, select View and then Internet Options. Click on the Advanced tab. Scroll down to the Security section and then the Cookies subsection. Select either Prompt before accepting cookies (which will present you with a dialog box every time a cookie is read from or written to your hard drive) or Always accept cookies (which will read from or write a cookie without user interaction). Click the OK button to save all changes and close the Internet Options window.

Netscape Navigator 3.x:
Open your browser. From the program menu, select Options and then Network Preferences. Click on the Protocols tab. In the Show an alert before section, make sure the Accepting a cookie check box is selected. Click the OK button at the bottom to save these changes and close the Preferences window.

Microsoft Internet Explorer 3.02:
Open your browser. From the program menu, select View and then Options. Click on the Advanced tab. In the Warnings section, make sure the Warn before accepting cookies check box is selected if you would like to receive a warning before a cookie is read from or written to your hard drive. Click the OK button at the bottom to save these changes and close the Options window.

AOL:
To access internet options, click "Preferences" on the AOL toolbar. Next, choose the "WWW" icon. A small window will pop up with your Internet Explorer preferences. Follow the instructions for Internet Explorer below for the version of Internet Explorer you are running